Author name: Shilpa Gadekar

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A Brief Introduction to Marketing Cloud Einstein: Features & Advantages

Salesforce Marketing Cloud’s Einstein features offer AI-driven insights that revolutionize marketing strategies. With Marketing Cloud Einstein, businesses can gain a deep understanding of customer engagement and behavior, enabling personalized interactions at every touchpoint. These advanced capabilities are categorized into several key options: Einstein Overview Einstein Engagement Scoring Einstein Messaging Insights Einstein Send Time Optimization Einstein …

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Implementing Azure SSO with Salesforce Marketing Cloud

Introduction Azure AD integrates seamlessly with various applications and services across the Microsoft ecosystem. This makes it easier to integrate Marketing Cloud with other Azure AD-enabled services, such as Microsoft 365, Dynamics 365, and other third-party applications, creating a unified ecosystem.  Marketing Cloud Connect SSO with Azure AD simplifies user access, enhances security, improves productivity, …

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