Contact Us

January 24, 2024

May 13, 2026 2:25 pm

Understanding the impact of changing to the mce+ sku in Salesforce Marketing Cloud

Share with

Watch related videos on YouTube — Search results for: Understanding the impact of changing to the mce+ sku in Salesforce Marketing Cloud

Understanding the MCE+ SKU

The MCE+ SKU is a new licensing model that replaces the traditional super messages with credits. This change is supposed to happen at the time of renewal, and new organizations are likely to be sold MCE+.

Some users have reported that their Marketing Cloud instance still shows the “Learn More” button, indicating that they are not yet on the MCE+ SKU.

Implications of the MCE+ SKU

The root cause of the confusion around the MCE+ SKU is the licensing change from super messages to credits. This change can have significant implications for teams using Marketing Cloud, as it may affect their messaging costs.

To understand the implications of the MCE+ SKU, teams need to consider their current messaging volume and the potential costs associated with the new licensing model.

Best Practices for MCE+ SKU

MCE+ SKU Checklist

  • Review your current messaging volume to determine the potential costs of the MCE+ SKU
  • Understand the licensing changes from super messages to credits
  • Consider the implications of the MCE+ SKU on your Marketing Cloud instance
  • Plan for potential extra costs associated with the MCE+ SKU
  • Reach out to your Salesforce representative for more information on the MCE+ SKU

By following these best practices, teams can ensure a smooth transition to the MCE+ SKU and minimize any potential disruptions to their Marketing Cloud instance.

Frequently Asked Questions

What is the MCE+ SKU?

The MCE+ SKU is a new licensing model that replaces the traditional super messages with credits.

How does the MCE+ SKU affect my messaging costs?

The MCE+ SKU may incur extra costs due to the licensing change from super messages to credits.

Can I upgrade to the MCE+ SKU early?

It is unclear if customers can push the upgrade early, but it is recommended to reach out to your Salesforce representative for more information.

What are the benefits of the MCE+ SKU?

The MCE+ SKU provides access to new features, such as the “Next” button in Marketing Cloud and the option to connect Campaigns in Journey Builder.

Genetrix Technology · Salesforce Marketing Cloud Partner

Need help shipping this in production?

Genetrix builds and untangles Salesforce Marketing Cloud and Agentforce setups for teams that want it done right the first time. If anything in this post sounds familiar, talk to us before it ships.

Get in Touch with Genetrix →

Blogs for the

Business-Savvy!​

Let’s Connect

A 30 min no cost strategy session
with cloud support expert

Let’s Connect

A 30 min no cost strategy session
with cloud support expert