Troubleshooting Errors in Agentforce Grid

While the UI error messages are currently the primary source of feedback, you can use two methods to troubleshoot generic errors: inspecting the JSON Tree and checking the Right Panel.

Common culprits for text updates include Validation Rules, Field Limits, and Syntax errors. To avoid these issues, ensure that your Salesforce org’s validation rules are not blocking the specific value, the source text length does not exceed the target field’s character limit, and the reference is wrapped in single quotes if using a Formula column.

The root cause of these generic error messages is often a lack of detailed error information in the UI. By using the JSON Tree and Right Panel, you can uncover the underlying issues and take corrective action.

To troubleshoot errors in Agentforce Grid, follow these steps:

Agentforce Grid Troubleshooting

1. Inspect the JSON Tree by clicking on the cell showing the error.
2. Check the Right Panel for a full, scrollable view of the API response.
3. Look for keys like message, errors, or statusCode in the JSON Tree.
4. Ensure that your Salesforce org's validation rules are not blocking the specific value.
5. Verify that the source text length does not exceed the target field's character limit.

By following these steps, you can effectively troubleshoot errors in Agentforce Grid and resolve issues related to updating objects or calling invokable actions.

Heads up: Agentforce Grid is a powerful tool, but it is still in beta, and user friendliness could use some improvement.

Checklist for Troubleshooting Errors in Agentforce Grid

Troubleshooting Steps

• Inspect the JSON Tree for detailed error information
• Check the Right Panel for a full view of the API response
• Look for keys like message, errors, or statusCode in the JSON Tree
• Ensure that validation rules are not blocking the specific value
• Verify that the source text length does not exceed the target field’s character limit
• Rebuild the worksheet if necessary
• Test the update or invokable action again after troubleshooting

Frequently Asked Questions

What is the first step in troubleshooting errors in Agentforce Grid?

The first step is to inspect the JSON Tree by clicking on the cell showing the error.

How do I check the Right Panel in Agentforce Grid?

You can check the Right Panel by clicking on the cell to launch it, providing a full, scrollable view of the API response.

What are some common culprits for text updates in Agentforce Grid?

Common culprits include Validation Rules, Field Limits, and Syntax errors.

How do I avoid Validation Rule errors in Agentforce Grid?

You can avoid Validation Rule errors by ensuring that your Salesforce org’s validation rules are not blocking the specific value.

What should I do if rebuilding the worksheet resolves the issue?

If rebuilding the worksheet resolves the issue, it is likely that the problem was related to the worksheet configuration or data.