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January 8, 2024

June 4, 2026 11:08 pm

Recovering from Google Email Blocks with IP Warmup in Salesforce Marketing Cloud

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Understanding IP Warmup and Reputation

IP warmup is the process of gradually increasing the volume of emails sent from a new IP address to prevent being flagged as spam. This process is crucial in establishing a good sender reputation, which is essential for ensuring email deliverability.

A damaged reputation, on the other hand, can lead to emails being blocked by recipients like Google. In severe cases, the IP and domain can be listed on multiple block lists, making it challenging to recover.

The root cause of the issue is the lack of proper IP warmup and potentially poor sending practices, which have damaged the sender reputation and led to email blocks.

Recovery Steps

To recover from this situation, teams should first stop all email sends for about two weeks to prevent further damage. Then, they should start a conservative IP warmup plan, which should extend over at least six weeks to build back the reputation of the brand.

It is also essential to maintain good sending practices with strict data hygiene processes in place to maintain the reputation of the IP and domain. Tools like Al’s Deliverability Checker, Spam Checker, and Talos Reputation lookup can be used to estimate the impact and troubleshoot issues.

Additionally, MXToolbox is another great tool to troubleshoot and estimate blocks. By using these tools and following best practices, teams can recover from email blocks and establish a good sender reputation.

Best Practices for IP Warmup

IP Warmup Plan

1. Stop all email sends for 2 weeks
2. Start with a small volume of emails and gradually increase over 6 weeks
3. Monitor sender reputation and adjust the plan as needed
4. Maintain good sending practices with strict data hygiene processes
5. Use deliverability tools to estimate impact and troubleshoot issues

Heads up: Recovering from a damaged sender reputation takes time and effort. There are no quick fixes, and it is essential to be patient and follow best practices.

Conclusion

IP Warmup Checklist

  • Stop all email sends for 2 weeks
  • Start with a small volume of emails and gradually increase over 6 weeks
  • Monitor sender reputation and adjust the plan as needed
  • Maintain good sending practices with strict data hygiene processes
  • Use deliverability tools to estimate impact and troubleshoot issues
  • Be patient and follow best practices
  • Continuously monitor and adjust the IP warmup plan as needed

What is IP warmup?

IP warmup is the process of gradually increasing the volume of emails sent from a new IP address to prevent being flagged as spam.

How long does IP warmup take?

IP warmup can take at least 6 weeks to establish a good sender reputation.

What tools can be used to estimate the impact and troubleshoot issues?

Tools like Al’s Deliverability Checker, Spam Checker, and Talos Reputation lookup can be used to estimate the impact and troubleshoot issues.

Can I buy a new IP to solve the issue?

No, buying a new IP is not a quick fix. It is essential to address the underlying issues and follow best practices to establish a good sender reputation.

How can I maintain a good sender reputation?

Maintaining a good sender reputation requires following best practices, such as strict data hygiene processes, monitoring sender reputation, and adjusting the IP warmup plan as needed.

Genetrix Technology · Salesforce Marketing Cloud Partner

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