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June 4, 2026 10:10 pm

Notification Options for Data Cloud Ingestion Profile Failures

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Ingestion Profile Failures in Data Cloud

Ingestion profile failures can occur due to various reasons, including data quality issues, configuration errors, or system glitches. When a failure happens during the UnificationCalculated Ingestion generation ProcessActivation, it is crucial to get notified promptly to take corrective action.

Lack of out-of-the-box notification features in Data Cloud for ingestion profile failures beyond Refresh/Activation history.

To address this gap, creating a custom flow is the recommended solution. This involves setting up a flow that triggers an email notification to the Data Cloud admin when a record is created on the dlo/dmo/cis object with a status not equal to ‘success’.

FlowDefinition.json

{
  "object": "dlo/dmo/cis",
  "filter": {
    "status": {
      "notEqual": "success"
    }
  },
  "actions": [
    {
      "type": "email",
      "to": "[email protected]",
      "subject": "Ingestion Profile Failure Notification",
      "body": "Ingestion profile failure occurred. Please investigate and take corrective action."
    }
  ]
}

Best Practices and Considerations

When creating a custom flow for notification, consider the following best practices and potential pitfalls.

Heads up: Make sure to test the flow thoroughly to ensure it triggers correctly and sends notifications to the intended recipient.

Implementation Checklist

  • Identify the specific object (dlo/dmo/cis) and status condition for the flow trigger.
  • Configure the flow to send an email notification to the Data Cloud admin.
  • Test the flow to ensure it triggers correctly and sends notifications.
  • Monitor the flow for any issues or errors.
  • Document the flow configuration and notification process for future reference.

What is the recommended approach for notification of ingestion profile failures in Data Cloud?

Create a custom flow to send an email notification to the Data Cloud admin when a record is created on the dlo/dmo/cis object with a status not equal to ‘success’.

Can I use an out-of-the-box feature for notification of ingestion profile failures?

No, currently, there is no out-of-the-box feature in Data Cloud for notification of ingestion profile failures beyond Refresh/Activation history.

How do I test the custom flow for notification of ingestion profile failures?

Test the flow by simulating a failure condition and verifying that the notification is sent correctly to the intended recipient.

What are some potential pitfalls to consider when creating a custom flow for notification of ingestion profile failures?

Potential pitfalls include incorrect flow configuration, notification not being sent to the intended recipient, and flow errors or issues.

Genetrix Technology · Salesforce Marketing Cloud Partner

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