▶ Watch related videos on YouTube — Search results for: Enabling Agentforce default agent in Einstein audit analytics and monitoring setup

Background and Root Cause

The issue arises from the fact that the Trailhead module has not been updated to reflect the changes made in the Spring ’26 release.

The root cause of this issue is the known bug W-20480612, which has no estimated time of arrival (ETA) for a fix, and the outdated Trailhead module instructions.

Step-by-Step Solution

To resolve this issue, users should follow these steps: navigate to Setup, then search for ‘Einstein Audit, Analytics, and Monitoring Setup’, and finally enable the ‘Agentforce (Default) Agent’ in the ‘Agentforce Agents’ section.

Agentforce Configuration

1. Navigate to Setup
2. Search for 'Einstein Audit, Analytics, and Monitoring Setup'
3. Click on 'Einstein Audit, Analytics, and Monitoring Setup'
4. Enable the 'Agentforce (Default) Agent' in the 'Agentforce Agents' section

Additionally, users can report this issue to Salesforce so that the Trailhead module can be updated to reflect the changes made in the Spring ’26 release.

Best Practices and Recommendations

We have seen that it is essential to keep Trailhead modules up-to-date to avoid confusion and frustration for users.

Heads up: always check the Salesforce documentation and release notes for the latest information on new features and changes.

Checklist for Enabling Agentforce Default Agent

• Navigate to Setup
• Search for ‘Einstein Audit, Analytics, and Monitoring Setup’
• Click on ‘Einstein Audit, Analytics, and Monitoring Setup’
• Enable the ‘Agentforce (Default) Agent’ in the ‘Agentforce Agents’ section
• Report the issue to Salesforce to update the Trailhead module
• Check the Salesforce documentation and release notes for the latest information

Frequently Asked Questions

What is the known bug number for this issue?

The known bug number for this issue is W-20480612.

Where can I find the ‘Agentforce (Default) Agent’ configuration?

The ‘Agentforce (Default) Agent’ configuration can be found in ‘Einstein Audit, Analytics, and Monitoring Setup’.

How can I report this issue to Salesforce?

You can report this issue to Salesforce by submitting a support ticket or providing feedback on the Trailhead module.

What is the ETA for the fix for this issue?

There is no estimated time of arrival (ETA) for the fix for this issue.