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Introduction to Custom Lightning Types

Custom Lightning Types are used to create custom data types in Salesforce, which can be used to store and display specific data in a customized way.

Agent Script and Custom Lightning Types

Agent Script is a feature in Agentforce that allows agents to interact with customers in a more personalized way. However, it seems that Custom Lightning Type Compatibility with Agent Script is not yet supported.

The community member has already searched the community, partner community, and documentation, but couldn’t find any mention of lightning type support. They also provided an example of the syntax they are trying to use, which includes the complex_data_type_name field.

The root cause of this issue is that Custom Lightning Type Compatibility with Agent Script is not yet supported in Agentforce.

Workarounds and Future Plans

Although Custom Lightning Type Compatibility with Agent Script is not yet supported, it’s possible that this feature will be supported in the future. In the meantime, users can explore other customization options available in Agentforce.

example.json

{
  "orderStatus": {
    "description": "The complete order status information including order number, status, estimated delivery date, items summary, and brand.",
    "label": "Order Status",
    "complex_data_type_name": "c__orderStatusCard",
    "filter_from_agent": false,
    "is_used_by_planner": false,
    "is_displayable": true
  }
}

Heads up: Custom Lightning Type Compatibility with Agent Script may be supported in the future, so it’s worth keeping an eye on the Agentforce documentation and community for updates.

Conclusion

In conclusion, Custom Lightning Type Compatibility with Agent Script is not yet supported in Agentforce. However, users can explore other customization options available in Agentforce, and keep an eye on the documentation and community for updates on this feature.

Checklist for Custom Lightning Type Compatibility

• Check the Agentforce documentation for updates on Custom Lightning Type Compatibility with Agent Script
• Explore other customization options available in Agentforce
• Keep an eye on the community for updates on this feature
• Use the complex_data_type_name field to specify the custom data type
• Test and validate any customizations before deploying to production

What is Custom Lightning Type Compatibility with Agent Script?

Custom Lightning Type Compatibility with Agent Script allows users to create custom data types in Salesforce and use them in Agent Script.

Is Custom Lightning Type Compatibility with Agent Script supported in Agentforce?

No, Custom Lightning Type Compatibility with Agent Script is not yet supported in Agentforce.

What are the alternatives to Custom Lightning Type Compatibility with Agent Script?

Users can explore other customization options available in Agentforce, such as using custom fields and formulas.

How can I stay updated on Custom Lightning Type Compatibility with Agent Script?

Users can keep an eye on the Agentforce documentation and community for updates on this feature.