Background
Teams running Agentforce often need to integrate with external services, and the MCP service is one such example. However, this feature is still in the process of being rolled out.
As of now, it is available in a closed beta, with a partner beta also kicking off. This means that not all MCP servers are compatible, as it requires a specific server-server OAuth flow.
Current Status
The current status of the external MCP service in Agentforce production is that it is in a closed beta. This means that it is not yet available for all users, but rather only for those who have been invited to participate in the beta.
According to the Salesforce blog, the external MCP service is now in closed beta, and users can ask their Account Executive to see if they can get in.
The root cause of the issue is that the external MCP service is still in the process of being rolled out, and it requires a specific server-server OAuth flow to work.
Next Steps
For teams running Agentforce, the next steps would be to reach out to their Account Executive to see if they can participate in the closed beta.
example.txt
https://www.salesforce.com/blog/agentforce-mcp/
Heads up: The external MCP service is still in closed beta, and not all MCP servers are compatible.
Checklist
- Check if your MCP server is compatible with the external MCP service
- Reach out to your Account Executive to see if you can participate in the closed beta
- Review the Salesforce blog for updates on the external MCP service
- Test the external MCP service in a sandbox environment before deploying to production
- Monitor the Salesforce community for updates on the external MCP service
What is the current status of the external MCP service in Agentforce production?
The external MCP service is currently in closed beta.
How can I participate in the closed beta?
You can reach out to your Account Executive to see if you can participate in the closed beta.
What are the requirements for the external MCP service to work?
The external MCP service requires a specific server-server OAuth flow to work.
Where can I find more information on the external MCP service?
You can find more information on the external MCP service on the Salesforce blog.
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