Capturing Whatsapp Responses in Real-Time with AMPscript

Use Whatsapp data extract for non-real-time response capture

Enabling Agentforce default agent in Einstein audit analytics and monitoring setup

Update Trailhead module for Custom Service Agents with Prompt Builder and Agentforce

Suppressing default responses for file uploads in Agentforce

Prevent conflicting messages when users upload files to a service agent

Using mcconnect with account level email fields in Salesforce Marketing Cloud

Using MCConnect with account level email fields in SFMC