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August 2, 2024

May 13, 2026 6:39 pm

Using Marketing Cloud intelligence reports with cross-channel apps

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Understanding the Requirements

To use Marketing Cloud Intelligence Reports with cross-channel apps, you need to have the Advanced Intelligence SKU as part of your SFMC license. This will give you access to detailed level reports and analytics for your marketing cloud campaigns and journeys.

Comparison with Other Tools

While Marketing Cloud Intelligence provides detailed level reports and analytics, it has limitations compared to other tools like Datorama. Datorama covers the entire universe, providing a more comprehensive view of your data.

The root cause of the confusion is the overlap between Marketing Cloud Intelligence and other tools like Datorama. Understanding the requirements and limitations of each tool is crucial to making an informed decision.

Installation and Setup

Installing cross-channel apps like ‘Marketing Insights for Sales Cloud’ requires careful planning and setup. You need to ensure that you have the necessary licenses and permissions to access the data and features you need.

Marketing Cloud Intelligence Reports Setup

// Example code for setting up Marketing Cloud Intelligence Reports
// Ensure you have the Advanced Intelligence SKU as part of your SFMC license
// Install cross-channel apps like 'Marketing Insights for Sales Cloud'
// Configure data sources and permissions

Best Practices

Checklist for Using Marketing Cloud Intelligence Reports

  • Ensure you have the Advanced Intelligence SKU as part of your SFMC license
  • Install cross-channel apps like ‘Marketing Insights for Sales Cloud’
  • Configure data sources and permissions
  • Understand the limitations of Marketing Cloud Intelligence compared to other tools like Datorama
  • Plan carefully and ensure you have the necessary licenses and permissions

What is the difference between Marketing Cloud Intelligence and Datorama?

Marketing Cloud Intelligence provides detailed level reports and analytics for marketing cloud campaigns and journeys, while Datorama covers the entire universe.

Do I need a Datorama license to use Marketing Cloud Intelligence Reports?

No, a Datorama license is not required, but an Advanced Intelligence SKU is needed as part of your SFMC license.

Can I install cross-channel apps like ‘Marketing Insights for Sales Cloud’ without a Datorama license?

Yes, you can install cross-channel apps like ‘Marketing Insights for Sales Cloud’ without a Datorama license, but you need to have the Advanced Intelligence SKU as part of your SFMC license.

What are the limitations of Marketing Cloud Intelligence compared to other tools like Datorama?

Marketing Cloud Intelligence just covers marketing cloud campaigns and journeys, whereas Datorama covers the entire universe.

Genetrix Technology · Salesforce Marketing Cloud Partner

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Genetrix builds and untangles Salesforce Marketing Cloud and Agentforce setups for teams that want it done right the first time. If anything in this post sounds familiar, talk to us before it ships.

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