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December 14, 2024

June 23, 2026 7:51 pm

Resolving the missing get started toggle in Agentforce

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Understanding the Issue

The issue may be related to the fact that Agentforce is a paid feature, and the “get started” toggle may only be visible to users who have purchased the feature. Additionally, the toggle may be hidden due to a permission issue, where the user does not have the necessary permissions to access Agentforce Studio.

Resolving the Issue

To resolve the issue, users can try searching for Agentforce Studio within Salesforce Go, and then check if the “get started” toggle is visible. If the toggle is still not visible, users can try checking their permissions and ensuring that they have the necessary access to Agentforce Studio.

The root cause of the issue is likely related to a missing feature or permission, which is preventing the “get started” toggle from being displayed.

Salesforce Go search query

searchQuery = "Agentforce Studio"

Heads up: users may need to purchase the Agentforce feature or request access from their administrator in order to see the “get started” toggle.

Troubleshooting Checklist

  • Search for Agentforce Studio within Salesforce Go
  • Check if the “get started” toggle is visible
  • Check permissions and ensure necessary access to Agentforce Studio
  • Check if the Agentforce feature has been purchased
  • Request access from the administrator if necessary

What is the “get started” toggle used for?

The “get started” toggle is used to enable Agentforce and publish the Experience Cloud Site.

Why is the “get started” toggle not visible?

The toggle may be hidden due to a missing feature or permission, or because the Agentforce feature has not been purchased.

How can I resolve the issue?

Users can try searching for Agentforce Studio within Salesforce Go, checking their permissions, and ensuring that they have the necessary access to Agentforce Studio.

What if I still cannot see the “get started” toggle?

Users can try requesting access from their administrator or purchasing the Agentforce feature if necessary.

Genetrix Technology · Salesforce Marketing Cloud Partner

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Genetrix builds and untangles Salesforce Marketing Cloud and Agentforce setups for teams that want it done right the first time. If anything in this post sounds familiar, talk to us before it ships.

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