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June 26, 2026 10:21 pm

Enabling SDR Capabilities in Agentforce Trial Orgs

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Understanding the Limitations of Trial Orgs

Trial orgs are designed to provide a limited version of the full Salesforce platform, and some features, like SDR capabilities, are not included. This is because trial orgs are meant for testing and evaluation, rather than full-scale deployment.

However, for those who need to demonstrate or test the SDR capabilities of Agentforce, SDOs provide a viable alternative. SDOs offer a more comprehensive set of features, including SDR, and can be used for development, testing, and deployment.

Using SDOs as a Workaround

While trial orgs may not offer SDR capabilities, SDOs can be used as a workaround. By using an SDO, you can access the full range of Agentforce features, including SDR.

The root cause of this issue is the limitation of trial orgs, which are designed to provide a limited version of the full Salesforce platform.

Next Steps

If you need to access SDR capabilities in Agentforce, consider using an SDO. This will provide you with the full range of features, including SDR.

Checklist for Enabling SDR Capabilities

  • Check if you have access to an SDO
  • Use the SDO to access the full range of Agentforce features, including SDR
  • Test and demonstrate the SDR capabilities of Agentforce
  • Consider upgrading to a full Salesforce org for production deployment
  • Review the documentation and resources provided by Salesforce for SDOs and Agentforce

What is an SDO?

An SDO is a Salesforce Developer Org, which provides a more comprehensive set of features, including SDR.

Can I use a trial org for production deployment?

No, trial orgs are not suitable for production deployment, as they are limited in features and functionality.

How do I access an SDO?

You can access an SDO by contacting Salesforce or by using a developer org.

What are the limitations of trial orgs?

Trial orgs are limited in features and functionality, and are not suitable for production deployment.

Genetrix Technology · Salesforce Marketing Cloud Partner

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