Understanding Data Encryption in SFMC

Data encryption is a critical aspect of any marketing cloud platform, and SFMC is no exception. According to the official Salesforce documentation, SFMC does provide data encryption, but it needs to be enabled and configured properly. A community member pointed out that the documentation can be found at https://help.salesforce.com/s/articleView?id=sf.mc_overview_data_encryption.htm&type=5.

The root cause of the confusion is that data encryption at rest is not enabled by default in SFMC. This means that clients need to take extra steps to ensure their data is encrypted and secure.

To enable data encryption at rest, clients need to purchase an additional SKU, which costs 10% of their contract price. This may seem like an extra expense, but it is a critical investment in the security and integrity of their data.

Enabling Data Encryption at Rest

To enable data encryption at rest in SFMC, follow these steps:

Enable Data Encryption

1. Purchase the data encryption add-on SKU
2. Configure data encryption settings in SFMC
3. Verify data encryption is enabled and working correctly

Heads up: Enabling data encryption at rest may require additional configuration and testing to ensure it is working correctly.

Best Practices

Data Encryption Checklist

• Purchase the data encryption add-on SKU
• Configure data encryption settings in SFMC
• Verify data encryption is enabled and working correctly
• Regularly review and update data encryption settings as needed
• Ensure all users understand the importance of data encryption and follow best practices

What is data encryption at rest?

Data encryption at rest refers to the process of encrypting data when it is stored or at rest.

Is data encryption at rest enabled by default in SFMC?

No, data encryption at rest is not enabled by default in SFMC.

How much does it cost to enable data encryption at rest in SFMC?

The cost to enable data encryption at rest in SFMC is 10% of the contract price.

What are the benefits of enabling data encryption at rest in SFMC?

The benefits of enabling data encryption at rest in SFMC include improved data security and compliance with regulatory requirements.