Understanding the Requirement
The requirement to use specific SFMC Partners for shortcode configuration is outlined in the Salesforce documentation, which lists approved partners for this purpose.
As noted by a community member, the list of approved partners can be found on the Salesforce help page: https://help.salesforce.com/s/articleView?id=mktg.um_channel_sms_short_code.htm&type=5
Why the Requirement Exists
The reason for this requirement is to ensure that shortcodes are properly configured and managed, which is critical for maintaining the integrity of the SMS channel.
The root cause of the requirement is the need to prevent spam and ensure compliance with SMS regulations.
Configuring a New Shortcode
To configure a new shortcode, you will need to work with one of the approved partners listed on the Salesforce help page.
Example Configuration
/* Example configuration code */
Next Steps
If you are looking to configure a new shortcode, we recommend reviewing the Salesforce documentation and reaching out to an approved partner for assistance.
Checklist for Configuring a New Shortcode
- Review the Salesforce documentation on shortcode configuration
- Identify an approved partner to work with
- Configure the shortcode with the approved partner
- Test the shortcode to ensure proper functionality
- Monitor and maintain the shortcode to prevent spam and ensure compliance
What is the purpose of the approved partner list?
The approved partner list is used to ensure that shortcodes are properly configured and managed, and to prevent spam and ensure compliance with SMS regulations.
Can I configure a new shortcode without an approved partner?
No, you will need to work with an approved partner to configure a new shortcode.
How do I find an approved partner?
You can find a list of approved partners on the Salesforce help page.
What are the benefits of using an approved partner?
Using an approved partner ensures that your shortcode is properly configured and managed, and helps to prevent spam and ensure compliance with SMS regulations.
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