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Powered by JourneyVoice

Deliver Exceptional Customer Journeys with Voice

Supercharge your Salesforce Marketing Cloud with voice automation. Add personalized voice calls alongside emails and SMS, seamlessly with into JourneyBuilder.

The Problem We Solve

"Are You Truly Connecting with Your Customers?"

While emails and SMS work, they often fail to create the emotional resonance that today’s
customers expect. Voice communication builds trust and creates deeper connections—
whether through order confirmations, reminders, or personalized updates.

How JourneyVoice Solves It

Personalisation

Craft dynamic, customer-centric voice messages.

Higher Engagement

Amplify impact by complementing emails and SMS with voice calls.

Retention and Trust

Use voice as the missing piece to nurture lasting relationships.

How it Works

Voice Automation Made Easy Here's How

Integrating voice into your campaigns has never been easier:

Drag And Drop
Step 1

Add JourneyVoice' custom activity to your Journey Canvas.

 

 

 

Configure Your Message
Step 2

Use text-tospeech, pre-recorded audio, or voice recording with dynamic Salesforce data.

 

Launch And Monitor
Step 3
Step 3

Let JourneyVoice handle scheduling, voice delivery, and real-time analytics.

 

 

 

Features & Benefits

Why Marketers Choose JourneyVoice

 Omnichannel Integration

Ensure seamless communication across voice, email, and SMS.

Dynamic Personalisation

Leverage Salesforce data for hyper-relevant, impactful messages.

Real-Time Insights

Access Performance analytics to optimize campaigns.

Voicemail Drops

Leave pre-recorded messages when customers miss your call.

Scalability & Flexibility

 Designed to handle high-volume campaigns with ease.

Why Marketer Choose

JourneyVoice

Omnichannel Integration

Ensure Seemless Communication acress voice, email, and SMS.

Ensure Seemless Communication acress voice, email, and SMS.

Dynamic Personalization

Leverage Saesforce Data for hyper-relevant, impactful messages.

Leverage Saesforce Data for hyper-relevant, impactful messages.

Rea-Time Insights

Access performance anaytics to optimize campaigns.

 

Access performance anaytics to optimize campaigns.

Continuous Support

Ongoing Assistance and Feature Enhancement

Our commitment to ongoing support means we’re always here to help, whether it’s troubleshooting technical issues or implementing new features to keep your platform ahead of the competition.

Insightful

case studies

Common Questions About JourneyVoice

JourneyVoice is a voice automation app that integrates seamlessly into Salesforce
Marketing Cloud Journey Builder, enabling you to add personalized voice calls to your
campaigns.

You can personalize calls using Salesforce data like customer names, order details, and
preferences, through text-to-speech or pre-recorded audio files.

No, JourneyVoice is designed to be user-friendly. With a simple drag-and-drop interface in Journey Builder, it’s easy to configure and launch campaigns.

Yes, JourneyVoice scales to fit businesses of all sizes, from startups to enterprises.

You can track call success rates, customer responses, voicemail drops, and overall
campaign performance in real-time.

JourneyVoice is built with enterprise-grade security, ensuring data encryption during
transmission and strict compliance with GDPR and CCPA.

Yes, JourneyVoice is fully compliant with GDPR, CCPA, and other global data protection
standards. It ensures secure handling of customer data with no unauthorized access.

Transform the Way You Engage Customers

Start Your Free Trial Today!