Our approach
Unlock deeper insights and maximize the effectiveness of your marketing campaigns with Data Cloud for Marketing.
Target your audience with pinpoint accuracy and deliver highly personalized experiences across every channel, ensuring your campaigns drive meaningful results.
“We at Tridish partnered with a lot of teams at Gentrix to stand up salesforce marketing for our business. We can organize and automate our campaigns around a lot of different use cases. The team was a breeze to work with and brought expertise from both sales and services labs, as well as marketing labs. Shout out to Shilpa and Douglas for all their hard work in dealing with us.”
Amanda Wong
Product Lead at Tredish
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“I am the VP of CRM Solutions, and I’m here to give a testimonial for Genetrix. We selected them on a reference, and then when we talked to them, it was just really good communication vibes with them, just like to just like people that you’re talking to, and then just really knowledgeable.”
Jonathan Reynolds
VP of CRM Solutions
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“We found that the Genetrix Technology team was supportive, and they motivated us to accomplish our goals and stay on track. They were efficient and effective in meetings. They ensured that post go-live, we had all the tools and documents needed. Their communication was unambiguous and concise. It was a pleasant experience working with them”
Paula Kahumbu
CEO, Wildlife Direct
“The Genetrix team has been very supportive in helping us achieve our vision. We have formed a long term partnership for Salesforce and Marketing Cloud support.”
Imaad Khan
Director – Global Transaction Banking, Mashreq Bank
Use cases by Industry
Meet our experts
Aman specializes in Customer Data Platform, utilizing its capabilities to unify and activate customer data across multiple touchpoints. His expertise includes data ingestion, harmonization, and activation, enabling brands to deliver hyper-personalized experiences at scale.
Himanshu Dixit, Salesforce Marketing Cloud Consultant at Genetrix, is CDP and Personalization Studio certified, specializing in customer data unification and personalized marketing strategies. He excels in audience segmentation, identity resolution, and real-time engagement to drive impactful marketing campaigns.
Genetrix has scored the Salesforce Marketing Tools based on cost, scalability, adaptability and integration for our clients.
Salesforce Data Cloud provides a single, comprehensive view of your customer by integrating data from multiple sources—CRM systems, marketing platforms, and third-party applications. This unified data enables businesses to gain deeper insights into customer behavior, preferences, and interactions, driving more effective decision-making.
Salesforce Data Cloud ensures that your data is always up to date by offering real-time synchronization across systems. This means you can instantly access and analyze customer data to make proactive, data-driven decisions without delays, fostering agility across your organization.
Absolutely! Salesforce Data Cloud is designed to integrate seamlessly with other Salesforce products, including Sales Cloud, Marketing Cloud, Service Cloud, and more. This integration ensures your data flows freely across platforms, providing a consistent and complete view of customer interactions at every touchpoint.
We prioritize data security and compliance by implementing Salesforce’s robust security features, including encryption, role-based access controls, and GDPR-compliant processes. Our team ensures that your data is protected and handled in accordance with industry regulations to meet your business and legal requirements.
Yes, Salesforce Data Cloud harnesses the power of AI and machine learning to provide predictive insights into customer behavior and trends. These insights help you anticipate customer needs, improve forecasting, and create more personalized, data-driven marketing strategies.
Salesforce Data Cloud includes built-in tools for data governance, ensuring that your data is accurate, clean, and properly categorized. By applying automated data quality checks and governance rules, we help maintain the integrity of your customer data across all systems and applications.
Salesforce Data Cloud is scalable to meet the needs of businesses of all sizes. Whether you’re a small business looking to consolidate data or a large enterprise aiming for complex, cross-channel insights, Salesforce Data Cloud adapts to your business needs and helps you leverage data to drive growth and customer success.
Salesforce Data Cloud allows for dynamic segmentation of your customer base using attributes such as behavior, preferences, and lifecycle stage. This enables highly personalized and targeted marketing campaigns, helping you deliver relevant content to the right audience at the right time.
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